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As an IT user support technician, sometimes called IT customer support, you’ll use your customer service skills and knowledge of your organisation’s systems to help users solve problems. Read on to get an idea of what working in this role is like, what you might do on a daily basis, and how you can get into the field.
Generally, career development in graphic design depends on lots of experience across different organisations to widen your experience and develop your portfolio.
You might use your first junior graphic designer jobs as stepping stones towards a role as senior designer after three to five years. In some organisations there may be opportunities for promotion to management roles including studio manager or creative director.
Self-employment is always an option, as you build up a good reputation and make contacts within your first jobs.
Other than industry-specific software training, most learning will be on the job. You'll most likely learn new skills to meet the demands of a particular project.
Relevant courses are available from creative organisations like D&AD. And of course, you'll learn throughout your career as you keep up to date with advances in graphic technology.
Professional organisations you could join include the Chartered Society of Designers (CSD) and ISTD.
Use our Career Matcher to see which industries and roles align best with your interests.
