Website Terms and Conditions

Version date: 09/04/2019

These are the Terms and Conditions ("Terms") for anyone using our mobile app or website ("Whatuni") to browse for information as a Visitor or a registered user, regardless of how the information is accessed (via the Whatuni website or via the Whatuni mobile application - "Whatuni App").

Please read these Terms carefully before you start to use Whatuni. By using Whatuni, regardless of how you access it, you confirm that you accept these Terms and that you agree to abide by them.

If you do not agree to these Terms, please do not use Whatuni.

In these Terms, when we say "Whatuni" we mean the digital and physical services offered by Whatuni.

Whatuni is operated by IDP Connect Limited (registered number 02471319), which has its registered office at First Floor, Bedford House, Fulham Green, 69-79 Fulham High Street, London SW6 3JW. We can be contacted by e-mail or by mail to the address set out above.

These Terms and our Privacy Notice govern your use of Whatuni including, but not limited to, the content you read, view or download from our site ("Content"), the content you upload to our site including course reviews ("User-Generated Content" or "UGC") and the content you send through to universities directly through the site ("Enquiries").

These Terms, at our sole discretion, are revised and updated regularly. Please check back regularly for updates; you can easily determine whether changes have been made by confirming the version date at the top of these Terms. Your continued use of Whatuni, means that you agree to these Terms, as revised.

1. Registration/Password

1.1 Although portions of our website may be visited by any Visitor, you will need to register as a Member for full access to Whatuni. Members can access all services, including, but not limited to, making enquiries, ordering prospectus information, submitting course reviews and accessing the Whatuni App. Registration on our website and app is free of charge.

1.2 We recommend that you should be aged 16 or over to register as a Member. However, you may register if you are at least 13 years of age and you comply with section 3 below. Anyone under 13 years of age, should not register with us.

1.3 You agree that any information you provide to us about yourself upon registration or at any other time will be true, accurate, up to date and complete. You will not create accounts for the purpose of abusing the functionality of the site, the app, or on behalf of other users, nor will you seek to pass yourself off as another user. You must not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a piece of content you submit. We reserve the right to terminate your Membership and access to Whatuni if we learn that you have provided false or misleading information.

1.4 When you register to use Whatuni, you will be asked to create a username and password. You agree to be responsible for maintaining the confidentiality of your password or other account identifiers which you choose and all activities that occur under your account, whether such use or misuse is with, or without, your knowledge, or approval. If using a public computer to access Whatuni, you must not store your password and must log out from your registered account at the end of each session on Whatuni. If you suspect that someone else knows of, or is using your password, you must reset your password immediately (using the forgotten password link) and notify us by email. You agree that your account and password are personal to you and may not be used by anyone else to access Whatuni. You will not do anything which would assist anyone who is not a registered user to gain access to any registration area.

We reserve the right to cancel your Membership at any time if we suspect it is being used by an unauthorised person.

1.5 If you forget your password, click here and we will send you an email where you can reset it.

2. Your use of Whatuni

2.1 For the purposes of these Terms, "Content" refers to all data, text, logos, artwork, software, documents, images, videos, photographs, user generated content, information about and from learning institutions and partners and other materials you may access and download from Whatuni or social media accounts associated with Whatuni.

2.2 Whatuni and Whatuni Content is the intellectual property of IDP Connect Ltd and subject to copyright laws in the United Kingdom.

2.3 You agree that you will not use our Content:

2.4 If you are a Visitor, you agree not to obtain unauthorised access to areas of our website reserved for Members.

2.5 If you are aware of anything on our website which appears to infringe these Terms, you agree to contact us immediately.

3. Under 16 years of age

3.1 Anyone under 13 years of age should not register with us.

3.2 If you are under 16 years of age and want to become a Member, you must obtain a parent or guardian's permission before registering on Whatuni. You may also discuss these Terms with them before obtaining their permission.

4. Content posted

4.1 All Content and User-Generated Content (or "UGC") published on Whatuni is subject to editorial approval. We endeavour to stop any inappropriate content from being published through Whatuni, but this may not always be possible.

4.2 Any views expressed in the UGC, are the views of the person who posted, emailed, or otherwise provided the UGC to Whatuni.

4.3 By using Whatuni, you acknowledge that you may be exposed to Content and UGC that is offensive, indecent, or objectionable.

4.4 We operate a "take down and notice" procedure. If you believe that any Content and UGC is defamatory, profane, sexually or racially offensive, discriminating, harassing, threatening, obscene, pornographic, false, unreliable, misleading, or otherwise objectionable, or infringes intellectual property or other legal rights please notify us immediately. We will investigate each matter notified to us and will act at our sole discretion.

5. User-Generated Content from Members and Visitors - "Users"

User-Generated Content, or UGC, is any content submitted by you on our website in the form of a review, comment, rating, image, video, or audio content, with the intention to help other Visitors and Members make informed choices about a course or a university.

5.1 By submitting such content for display on Whatuni, through the Whatuni app or through an online social media account (e.g., Facebook, Twitter, Instagram, Snapchat) linked to, or associated with Whatuni, you grant Whatuni a non-exclusive, royalty-free, irrevocable, perpetual, fully transferable, worldwide licence to use, publish,transmit and to authorise third-parties to use, publish and transmit your content in any format and on any platform, either now known, or hereinafter.

5.2 By submitting UGC, you agree to Whatuni making such content available on Whatuni and its affiliate websites Postgraduate Search and Complete University Guide(CUG) via promotional emails and on social media; modifying such content including the right to sublicense these rights to third parties, and the right to use the name that you submit in connection with such content.

5.3 You are not entitled to royalty payments or any other compensation, or fee related to such UGC.

5.4 You are liable for the UGC you publish on the Whatuni and you doing so at your own discretion and risk.

5.5 You warrant that the UGC submitted to Whatuni:

5.6 All UGC is posted publicly. You should not post any personal, or confidential information about yourself, or others. You acknowledge that you are solely responsible for any personal data, or information you choose to disclose and make publicly accessible. You acknowledge that any personal data, or information (or any other UGC) posted to publicly accessible areas may remain publicly accessible indefinitely.

5.7 You warrant that all UGC posted on Whatuni is relevant, correct and true (where you state facts), or genuinely held (where you state opinions). You further acknowledge and agree that the views expressed by you and other users in that content do not necessarily reflect the views of Whatuni.

5.8 You warrant in every context that the UGC is lawful. If Whatuni receives notice, or otherwise become aware that UGC violates current legislation, we may delete the UGC without any notice, and we - dependent on the character of the violation - may inform the violated party, and/or the authorities of the violation. Our right to delete will not be conditioned on an explanation, although we will strive to inform you about the deletion and the reason hereof.

5.9 If UGC is found to be in breach of these Terms, we reserve the right to deactivate your account to prevent you from further accessing our website as a Member.

6. Intellectual Property Rights

6.1 You agree that Whatuni and all Content, including UGC,is protected by Intellectual Property Rights that either belong, or are licensed, to us.

6.2 You acquire no proprietary interest in our Services, or Content, provided by us or others and may not use them in any way except as expressly permitted by these Terms.

6.3 You may view, print, download or temporarily store such Content for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer such Content. You acknowledge that you will not acquire any Intellectual Property Rights by downloading or otherwise using any such Content.

6.4 By submitting UGC to Whatuni you grant us a royalty-free, perpetual, irrevocable, non-exclusive right and licence to use the content as specified in section 5.

7. Our Rights

7.1 We have the right in our absolute discretion to alter, edit, remove, suspend or refuse any Content or UGC without notice, if we consider that it is objectionable or violates these Terms or for any other reason.

7.2 We may disclose Content, or UGC, that was not originally intended for public consumption to a third party, if such disclosure is necessary:

7.3 We may suspend or terminate your access to our website at any time if you breach any of these Terms.

8. Warranties

8.1 Our Whatuni Services are provided on an "as is" and "as available" basis. We expressly disclaim all warranties or representations of any kind, express or implied, to the fullest extent permitted by law.

8.2 You understand and agree that we do not guarantee accuracy, relevancy or completeness of any information in, or provided on or from Whatuni. We are not responsible for any errors, or omissions, or for the results obtained from the use of such information. Our Services are provided for the general information of the general public.

8.3 Your use and participation in our website and services are solely at your own risk. No advice or information, whether oral or written, obtained by you from our website shall create any warranty not expressly made in these Terms or imposed by law.

8.4 We make no warranty that our Services will meet your requirements, or that access to our Services will be uninterrupted, timely, secure, or error free; nor do we make any warranty as to the results that may be obtained from the use of our Services.

8.5 Content made available on Whatuni may represent the opinions and judgments of learning institutions or Users, such as User Generated Content (UGC). Whatuni does not endorse, nor shall they be responsible or liable, for the accuracy or reliability of any statement made on Whatuni by anyone other than authorised Whatuni employees acting in such capacity.

9. Limitation of Liability

9.1 Except as required by law, we will not be liable for any direct losses or damages arising in contract, tort (including negligence) and for any reason.

9.2 Except as required by law, we shall not be liable for any indirect, incidental, special, consequential losses, damages, loss of profits, data, goodwill or revenue in each case regardless of whether such losses or damages arise in the normal course of events, or whether we have been advised of the possibility of such damages and whether such losses or damages arise in contact or tort (including negligence) and for any reason.

9.3 Nothing in these Terms shall operate to exclude or restrict our liability for death or personal injury caused by negligence.

9.4 We shall not be liable for any loss caused as a result of you using our service or viewing, reading or listening to any content available on Whatuni.

9.5 Whatuni has links to websites that are not under our control and we are not responsible in any way for any content shown on these websites.

9.6 We give no warranties of any kind concerning Whatuni. In particular, we do not warrant that Whatuni or any of its content is virus free. You must take your own precautions in this respect as we accept no responsibility for any infection by virus or by anything which has destructive properties. Whatuni accept no responsibility or liability for any interruption or delay.

10. Data protection

To find out what personal data we collect and how we use it, please visit our Privacy Notice.

11. Territory Statement

Please do not access Whatuni, or use the Content, from a jurisdiction where such access or use would be contrary to applicable laws, rules or regulations of any governmental authority or regulatory organisation. If you breach this provision, you will be held entirely responsible.

12. Assignment

We may assign our rights and obligations under these Terms, and upon such assignment we shall be relieved of any further obligation under these Terms. You are not permitted to assign your rights and obligations under these Terms.

13. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of England and any dispute shall be subject to the non-exclusive jurisdiction of the English courts.

14. Whatuni Destinations use

Use of the Destinations resources is within these Terms and Conditions and the Whatuni Privacy Notice. You must create a login to access the resources.

Once logged in, you may download Whatuni and All Together classroom resources for use in schools. Any resources downloaded from our website are subject to copyright and must not be sold or hosted on any other website unless approved in writing by IDP Connect Ltd. Whatuni resources are the intellectual property of IDP Connect Ltd, and All Together resources are the intellectual property of All Together.

15. Open Day Disclaimer

When booking open days through Whatuni, please be aware that you may need to book in advance to attend an open day and that some open days have a limited number of places. In some instances, you may need to check the university website, or contact them directly by email to confirm availability or to make a booking. Open day information shown on Whatuni is correct at the time of data collection.

16. Surveys and Competitions

Whatuni hold surveys and competitions throughout the year to encourage user engagement. Participation in such a survey or competition is subject to the following general terms and conditions:

16.1 You must be a UK resident.

16.2 You must be the copyright owner of the content you submit.

16.3 If you are a prize winner you must supply your full name and UK postal address and be contactable within 14 days of the survey and competition's closing date. If you do not respond after reasonable efforts to contact you have been made, we reserve the right to withdraw your entry and select another winner.

Some Surveys and Competitions may have more specific terms that will be shown within the competition itself. By taking part in a survey or a competition you will be deemed to agree to these terms and conditions.

17. Whatuni Review Collection

For full details please visit:

During this period (July-September), Whatuni can be used to research and apply to institutions that have courses available in Clearing & Adjustment.

In preparation for Clearing & Adjustment, Whatuni and the institutions themselves remove 2019-entry courses that are no longer available. Courses are continually updated throughout this period by ourselves and institutions; Whatuni is not responsible for ensuring that courses showing on the site are still available for application via Clearing or Adjustment.