Social services manager or director - requirements

As a social services manager or director, you’ll use your organisational skills to plan and coordinate services provided by local authorities and charities. Learn more about a career in social services, find out what it involves and what you’ll need to study and do to get a role.

Know what you'll need to land a job below.

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What qualifications do you need to be a social services manager or director?

A degree in any subject is needed but a relevant one in social science will prove most useful. Subjects to consider include:

You’ll typically need an undergraduate degree in a relevant subject to start working as a social worker, even if you have a HND or foundation degree already.

Please note this is a beta version. We'll continue to improve our suggestions here so that we show you the most relevant subjects.

Do you need a postgraduate qualification to be a social services manager or director?

Although it’s not essential to do a postgraduate course, a postgraduate degree can help you transfer into social work from elsewhere or increase your career opportunities.

Examples of taught or research degrees at postgraduate level include:

  • Advanced professional practice
  • Advanced residential childcare
  • Autism spectrum conditions and learning
  • Child protection and adult safeguarding
  • Health and social sciences
  • International social work and social development
  • Professional leadership for social work
  • Social policy
  • Social research

What skills do you need to be a social services manager or director?

As well as being an advocate for improving outcomes in people’s lives, you’ll be a positive, empathetic and fair team leader, supporting social workers to do their job well.

Hard skills usually include:
  • Anti-social behaviour
  • Autism spectrum disorders
  • Information privacy
  • Learning disabilities
  • Mental health
  • Nursing
  • Rehabilitation
  • Risk analysis
  • Social work
Soft skills include:
  • Advocacy
  • Communication
  • Customer service
  • Enthusiasm
  • Innovation
  • Leadership
  • Management
  • Planning
  • Training

Do you need work experience to be a social services manager or director?

Work experience is important as a social worker or as a manager in the social services, as you’ll need to show potential employers a track record of success. You’ll need substantial experience as a social worker or to have successfully completed a management training programme to secure a manager or director level role.

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