I have read complaints stating students have not had guidance. There is plenty of guidance but it takes the student in question to pursue this, after all, it is to some extent unguided learning. There are plenty of classes you can join morning, noon and night. I was joining classes whilst away on holiday from my phone (ms teams) which was great. Throughout the various modules of my MBA there were good and bad lecturers, but the bad was 1 out the entire course, and unfortunately I think she happened to inexperienced, the rest where fantastic. The wider support around those providing the training and admin support for element such as general queries is where the university does fall down for two reasons: 1) When contacting an email address that appears on the face of it to be correct, you get told to message another, which is usually incorrect as well 🤷🏻‍♂️. They is really poor as the customer/student expects them to just provide the info rather than get sent round the houses. 2) Trying to get a response in the first place is quite difficult. Don’t let these points put you off as I had someone studying with the Open University who had a similar experience, so presumably it’s an issue with distance learning universities? Would I study with them again, yes! However, I would advise others to think about their learning style before pursuing with Arden , as it does take some getting used to studying with them if for instance you are an in person.

Its distance and online learning so this section is not really applicable IMO

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I don’t have anything to add

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