Located around campuses, the Ask Team are a one-stop-shop to help students with anything from academic procedures to accommodation, where to get healthcare support, timetables and anything in between.
The Student Information Desk also holds a wealth of information on activities and events that are taking place on campus and in the surrounding area, so it is a good place to keep students up to date.
There is a dedicated team on-hand to support and guide current and prospective students on a host of funding and welfare issues too. They can offer advice on a variety of topics including funding entitlement, budgeting, debt, money awareness, as well as guidance for care leavers.
Students are allocated a personal tutor who will help them get the most out of their studies. Personal tutors are members of staff who provide advice, pastoral and academic support.
The university also has an Inclusivity Team to offer help, advice and support to students for the duration of their studies. The team works with students to identify individual needs and provide tailored arrangements to support them.
Students can book a one-to-one appointment with a trained counsellor if they need to talk about anything that may be affecting their life or studies.
The university is also proud to be the first higher education institution across North Wales to achieve the status of Stonewall Diversity Champion.