Customer Service postgraduate degrees

10 universities offer 13 postgraduate courses. To get the best results for postgraduate customer service degrees, enter your predicted grades.

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University of the Arts London

1 customer-service courses LONDON
Subject ranking: 26th
Complete University Guide Subject Ranking

Source : Complete University Guide 2026

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What students say about customer-service

The actual university was fine. The new building has a lot of great facilities but some of them can only be used by people from that actual course. Sewing machines and work spaces can get really busy. Nice interior design and layout.

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MA Service Design
clock icon 15 months full time
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Modules
Term 1
  • User-Centred Project
  • Ways of Working
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Loughborough University London

1 customer-service courses LONDON
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What students say about customer-service

My best experience is having lecturers who are ever ready to help students, but there is the need to consider modules that are held at the start of the programme. Experience in some modules are very useful in others, and should come first.

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Modules
Term 1
  • Design Innovation
  • UX and Design
  • Service Design Innovation
  • Grand Challenges
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Royal College of Art

2 customer-service courses
star rating 3.5
2 reviews
GREATER LONDON
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What students say about customer-service

Worst is the limited contact time with professors. It feels really rushed which is unfortunate because there is so much to discover here and it becomes stressful when we feel like cattle who must be rushed in and out. The university itself is fantastic though. It’s incredibly inspiring to walk through the workshops, lecture halls, and library- it feels like you’re in the center of the world. Everything is state of the art and the staff is phenomenal. I just wish they cut less corners in terms of students’ ability to engage with it all.

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Service Design MA
clock icon 1 year full time
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Modules
Term 1
  • AcrossRCA
  • Service Design Foundation Methods and Materials
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Service Design Masterclass
clock icon 2 weeks full time
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Modules
Options
  • Introduction to Service Design and its impact
  • Discovery
  • Definition and Design
  • Concept Delivery and Measuring Success
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Edinburgh Napier University

1 customer-service courses SCOTLAND
Subject ranking: 56th
Complete University Guide Subject Ranking

Source : Complete University Guide 2026

WUSCA ranking: 20th
WUSCA Student Ranking

These are the 2025 rankings, based on ratings given by past and present students

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What students say about customer-service

I think the university has a lot of good societies and clubs for students to join, making it easier to meet people and make friends. All the lecturers and staff are really engaged in our learning, they want to support us to do our best and try to make adjustments to the course/assignments where they can to help us. I do think the buildings could be better for people with disabilities, such as more automatic doors, ensuring lift maintenance is a priority and putting card scanners for doors in a accessible location. I also think it would be good if there was options to pick up extra modules or tutoring for those that need help with English or want extra help/studies on certain elements of their course or want to learn something new on the side.

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MA Service Design
clock icon 1 year full time
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The University of Edinburgh

1 customer-service courses SCOTLAND
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What students say about customer-service

I love the city in general. The University's libraries are good. with proper facilities that I can use, such as discussion rooms, computers, printers, even 3D printer! Some buildings look so old but in positive ways, make them look classic and cultured. However, in my own experience, some classrooms are a little bit aged. i mean, like some chairs are feel old, they are sometimes kind of wobbly, and some of them do not have enough leg room. Main library can be crowded when exam days come, but I think that is something that can not be avoided. i think it is good to add some space for classrooms or some like study hubs.

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Ulster University

1 customer-service courses NORTHERN IRELAND
Subject ranking: 18th
Complete University Guide Subject Ranking

Source : Complete University Guide 2026

WUSCA ranking: 30th
WUSCA Student Ranking

These are the 2025 rankings, based on ratings given by past and present students

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What students say about customer-service

Best aspect: One positive aspect of university is the financial resources available to support students, such as scholarships, bursaries, grants, and access to part-time work on or near campus. These resources can reduce financial pressure and allow students to focus more on their studies. Universities also often provide access to subsidised facilities, learning resources, and student discounts, which can make higher education more affordable compared to managing these costs independently. Worst aspect / areas for improvement: Despite these resources, financial support is often limited, competitive, or not well advertised, leaving many students unaware of the help available to them. Living costs, accommodation fees, and international tuition fees continue to rise, which can cause significant financial stress. Universities could improve by expanding financial aid, offering clearer guidance on available funding, and providing more consistent support for students facing unexpected financial difficulties.

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Modules
Year 1
  • Creative Entrepreneurship
  • Design Thinking
  • Development Specialist Group Studio
  • Exploration and Enquiry: Principles, Strategies and Tactics
  • Masters Project
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University of Buckingham

1 customer-service courses SOUTH EAST ENGLAND
WUSCA ranking: 31th
WUSCA Student Ranking

These are the 2025 rankings, based on ratings given by past and present students

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What students say about customer-service

This is a good place to study and I enjoy the support you get here, it’s good for a short degree and it’s also very accommodating. It could be improved my more activities in the OTM or better things to do around campus.

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Modules
Level 7
  • Digital and Social Media Marketing
  • Dissertation
  • Managing People and Service Leadership
  • Practical Research Methods
  • Service Marketing and Customer Experience Management
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Glasgow School of Art

1 customer-service courses SCOTLAND
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What students say about customer-service

This really is a great place to be a part of. I absolutely love the Glasgow school of Art. I have already recommended to friends & my cousin who has always wanted a place here - she is an incredible designer.

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Modules
Stage 1
  • Core Research Methods: People and context
  • Parallel Project
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University of Huddersfield

2 customer-service courses YORKSHIRE AND HUMBERSIDE
Subject ranking: 60th
Complete University Guide Subject Ranking

Source : Complete University Guide 2026

WUSCA ranking: 70th
WUSCA Student Ranking

These are the 2025 rankings, based on ratings given by past and present students

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What students say about customer-service

i love the community - societies are great, i love how i’ve met so many people and get to do a course i love, the worst aspect is maybe how many days were in as it doesn’t see very worth it and facilities/resources for art students as we got £150 from an exhibition last year and they kept the money for “resources” however we’ve not seen any

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Loughborough University

2 customer-service courses EAST MIDLANDS
Subject ranking: 10th
Complete University Guide Subject Ranking

Source : Complete University Guide 2026

WUSCA ranking: 22th
WUSCA Student Ranking

These are the 2025 rankings, based on ratings given by past and present students

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What students say about customer-service

Loughborough is very accessible and has lots to offer solely on the campus, luckily it’s only a short walk into town for more as well! I do think some sort of student bus card for the sprint bus when going into town would be great as a trip is £3.

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Modules
Year 1
  • Design Research Methods
  • Experience Design
  • Experience Design Major Project
  • Industry Project
  • Service Design
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Modules
Year 1
  • Advanced Interaction Design
  • Design Research Methods
  • Experience Design
  • Industry Project
  • UX Research Major Project
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