User Experience and Service Design MA
Loughborough University
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( 4.5) View reviews

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2 options available
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Qualification

MA - Master of Arts

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Location

Loughborough University

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Full Time

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Start date

SEP-26

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Duration

1 Year

Course info

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Qualification

MA - Master of Arts

Location

Loughborough University

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Full Time

Start date

SEP-26

Duration

1 Year

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MA - Master of Arts

Location

Loughborough University

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Part Time

Start date

SEP-26

Duration

2 Years

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Course info

Our User Experience and Service Design programme is offered as either an MA or an MSc – you can choose. This advanced degree will develop your knowledge, skills and practice in Experience (UX) Design, Service Design and Interaction Design. Our modules will teach you how to (1) undertake user research, (2) identify opportunities for creating great user experiences and (3) design transformative products/services. You will also work with industry clients and develop material for your portfolio. ...Read more

Our User Experience and Service Design programme is offered as either an MA or an MSc – you can choose. This advanced degree will develop your knowledge, skills and practice in Experience (UX) Design, Service Design and Interaction Design. Our modules will teach you how to (1) undertake user research, (2) identify opportunities for creating great user experiences and (3) design transformative products/services. You will also work with industry clients and develop material for your portfolio. The MA/MSc User Experience and Service Design equips students to become human-centred designers within the industry and empowers them to design socially and environmentally responsible products and services. The programme's content will enable you to develop your skills and competencies in both the creative and analytical aspects of UX whilst working on a diverse range of projects. This includes the opportunity to design experiences that embed digital in the physical world, take an empathic and systemic worldview, and use the opportunities presented by new technologies such as artificial intelligence (AI) and extended reality (XR) to design compelling product and service experiences. You will develop key skills in user experience design principles and practice, including design research methods, systems thinking, service design, interactive prototyping, video prototyping, experience prototyping, interaction design, social design, storytelling, teamwork, and project management. You will further develop your UX research and design practice skills within an evidence-based major project. The MA/MSc in User Experience and Service Design is offered alongside a parallel MSc/MA in User Experience Design programme. The User Experience and Service Design program specifically includes Systems Thinking and Service Design, so it has a broad worldview of user experience design. The parallel User Experience Design programme includes Usability and a range of optional specialisms instead of Service Design. Both programmes can be completed as either an MSc or MA at your choice. Doing a programme as an MA means you will be creative and big thinking. If you do this programme as an MSc, you will focus more on empirical investigation and data analysis.

Key stats

  IDP Connect
WUSCA ranking:
WUSCA student ranking
These are the 2025 rankings, based on ratings given by past and current students.
22/279
CUG Subject Ranking
CUG Subject Ranking
Source: Complete University Guide 2026
10th
CUG Ranking
CUG Ranking
Source: Complete University Guide 2026
7th
What students say
T
TingYu
12 Nov 25

Most of the courses are well-designed, and the teachers are very willing to offer help. The School of Design even has a Mac classroom that students can freely use, so we don’t..Read more

Modules

Modules (Year 1)
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Entry requirements

A 2:1 honours degree (or equivalent international qualification). We consider students from a range of disciplines relevant to User Experience Design (including Art and Design, Computer Science, Media, Psychology, Business).

Tuition fees

Students living in

Domestic

£13,700 per year

This information is updated by IDP Connect, or in some cases the institution directly.
Please note: The fees might vary so please make sure you contact the institution for up to date information.

Students from Domestic

This is the fee you pay if the University is in the same country that you live in (England, Scotland, Wales, Northern Ireland)

This is the fee you pay if the University is in the same country that you live in (England, Scotland, Wales, Northern Ireland)

£31,900 per year

This information is updated by IDP Connect, or in some cases the institution directly.
Please note: The fees might vary so please make sure you contact the institution for up to date information.

Students from EU

The amount you'll pay if you come to study here from somewhere in the EU.

The amount you'll pay if you come to study here from somewhere in the EU.

£31,900 per year

This information is updated by IDP Connect, or in some cases the institution directly.
Please note: The fees might vary so please make sure you contact the institution for up to date information.

Students from International

The amount you'll pay if you come to study here from a country outside the EU.

The amount you'll pay if you come to study here from a country outside the EU.

IDP Connect

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Customer Service
Customer Service
T
TingYu
12 Nov 25
User Experience and Service Design MA
Most of the courses are well-designed, and the teachers are very willing to offer help. The School of Design even has a Mac classroom that students can freely use, so we don’t...
Read more
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Uni info

Loughborough University
Loughborough University , Loughborough

Loughborough University has two campuses for postgraduate study - Loughborough campus is located in the heart of England and our...

Student rating
( 4.5) View reviews
CUG ranking
7th
Loughborough University
Epinal Way Loughborough Leicestershire LE11 3TU United Kingdom
Nearest train station: Loughborough  1.1 miles away
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