We explore the evolution of technologies, services and process, and how to manage the risks that innovation entails.Innovation poses challenges to the sustainability of established firms and, much more generally, the current economic and social order. Building a sustainable economy in a world of continual change calls for an understanding of the risks posed to customers, policyholders, employees, managers, shareholders, investors, and the general public.We work to understand new patterns of engagement with technology and new risk behaviours. Our research aims to predict unforeseen complexity and disruptions to existing business models. Our experts contribute to interdisciplinary research projects with mathematicians, environmental scientists, biologists, economists, engineers, historians and linguists.