Want to know what it's like to study this course at uni? We've got all the key info, from entry requirements to the modules on offer. If that all sounds good, why not check out reviews from real students or even book onto an upcoming open days?
MSc - Master of Science
Loughborough University London
Full Time
OCT-25
1 Year
Select a course option
MSc - Master of Science
Loughborough University London
Full Time
OCT-25
1 Year
MSc - Master of Science
Loughborough University London
Part Time
OCT-25
4 Years
Select a subject
Select a an exam type
Do you want to play your part in creating and transforming the services many of us use every day? Develop the skills and mindset youll need on our MSc Service Design Innovation, studying in Londons dynamic innovation community.
In the last decade, theres been an immense boom in the field of service design, with technological developments, increased competition and the need to deliver desirable and meaningful user experiences across sectors. Theres now an increasing demand for specialists who can create seamless customer journeys in everything from transport to education to healthcare.
Whether innovating to fill a gap in the market or improve existing services, user-centered design requires a strategic and systemic approach, paired with exceptional collaborative skills. This course will prepare you to make your mark in this fast-growing, multidisciplinary field.
The best service designers are strong analytical and critical thinkers, who can draw on empathy and sensitivity to understand different viewpoints and experiences. Youll nurture this mindset on every module, working on group projects and honing your communication and teamwork skills.
Explore foundational topics like design thinking, design in organisations, design research and service design strategy. Work on live and conceptual briefs and examine real-world case studies and insights from industry partners like Government Digital Services, Cazoo and Shelter.
Based in London, the UKs digital innovation hub, youll be in the ideal location for building your network and working with industry partners on the collaborative modules of the course.
Effective service design professionals are in high demand to lead teams and meet the needs of stakeholders at all levels. This masters provides an ideal step up if youve got a design, business or humanities background and a strong interest in service design innovation.
By the end of the course, youll stand out as a macro-level critical thinker, ready to plan, develop and evaluate the social and commercial services we all depend on.
Students need to have a 2:2 honours degree (or equivalent international qualification) in design (eg engineering design, fashion design, art and design), innovation, business, media, technology or a related subject. Applicants from non-design backgrounds must have achieved 55% or above in their final year.
Students living in
Domestic
£13,250 per year
Students from Domestic
This is the fee you pay if the University is in the same country that you live in (England, Scotland, Wales, Northern Ireland)
£30,950 per year
Students from EU
The amount you'll pay if you come to study here from somewhere in the EU.
£30,950 per year
Students from International
The amount you'll pay if you come to study here from a country outside the EU.
Loughborough University London is a powerhouse of collaboration and connection in one of the world’s most exciting cities....
Check out our
London city guide