MA Service Design
University of the Arts, London
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Qualification

MA - Master of Arts

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Location

London College of Communication

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Study mode

Full Time

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Start date

SEP-25

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Duration

15 months

Course info

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Qualification

MA - Master of Arts

Location

London College of Communication

Study mode

Full Time

Start date

SEP-25

Duration

15 months

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Course info

We develop and apply service design to a broad range of societal and business challenges, working across disciplines, with stakeholders and experts.Course overviewService design is a human-centred discipline which focuses on:designing services in the public or private sectorworking in a participative, iterative and qualitative manner with all stakeholdersconsidering wider systems at play.By developing and applying service design to a range of societal and business challenges, this course will ...Read more

We develop and apply service design to a broad range of societal and business challenges, working across disciplines, with stakeholders and experts.

Course overview

Service design is a human-centred discipline which focuses on:

designing services in the public or private sector

working in a participative, iterative and qualitative manner with all stakeholders

considering wider systems at play.

By developing and applying service design to a range of societal and business challenges, this course will enable you to work on live projects, collaborate with stakeholders, partners and experts across multiple disciplines, and use design at a strategic level.

This course is structured to guide you through the understanding and practice of service design, starting from current challenges at the local and user scale before progressing through to futures and systems levels.

What to expect

We value making and design-based methods throughout the course. From the very beginning, you’ll work collaboratively on projects using research and co-design strategies, evolving from team work in the first terms to developing more individual work towards the end.

You’ll undertake projects that tackle many of the social, corporate and environmental challenges facing the 21st century. You’ll develop the confidence to engage with stakeholders, and learn to analyse and apply the results through meaningful interventions.

You’ll end the course by completing a Major Project. Previously, these have ranged widely in terms of subject and geographical location – past examples include redesigning educational systems in India, creating games to facilitate conversations between relatives of transgender people, designing post-acceleration support programmes for technology start-ups, and designing digital services for refugee camp volunteers in Greece.

Practice and theory are embedded into everything that you’ll do: each practice-based project is underpinned by theory, and each theory-based assignment has an element of practice or research-through-design.

Your lessons will take the form of lectures, practical workshops, tutorial sessions, feedback sessions with experts, presentations and pitches, industry talks, museum visits and technical sessions.

MA Service Design is aimed at applicants from design disciplines who wish to broaden their understanding of innovation and design as a collaborative, interdisciplinary process. The course is also open to students with backgrounds in social sciences, business and innovation, and other related fields.

Key stats

Art & Design
CUG Subject Ranking
CUG Subject Ranking
Source: Complete University Guide 2025
23rd
CUG Ranking
CUG Ranking
Source: Complete University Guide 2025
29th
What students say
K
Kirana
14 Mar 24

It’s..Read more

Modules

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IDP Connect

Entry requirements

Applicants may have an Honours degree in a field relevant to design or may have other, equivalent qualifications. The course also welcomes students with good degrees from social science, business and other backgrounds, those who have previously worked in the industry, or those with relevant experience in non-traditional backgrounds, as well as those already within employment.

Tuition fees

Students living in

Domestic

£13,330 per year

This information is updated by IDP Connect, or in some cases the institution directly.
Please note: The fees might vary so please make sure you contact the institution for up to date information.

Students from Domestic

This is the fee you pay if the University is in the same country that you live in (England, Scotland, Wales, Northern Ireland)

The mentioned fee is for 2024/25 entry. There may be a slight increase in 2025/26 entry. Tuition fees may increase in future years for new and continuing students on courses lasting more than one year. For this course, you can pay tuition fees in instalments.

£28,570 per year

This information is updated by IDP Connect, or in some cases the institution directly.
Please note: The fees might vary so please make sure you contact the institution for up to date information.

Students from EU

The amount you'll pay if you come to study here from somewhere in the EU.

The mentioned fee is for 2024/25 entry. There may be a slight increase in 2025/26 entry. Tuition fees may increase in future years for new and continuing students on courses lasting more than one year. For this course, you can pay tuition fees in instalments.

£28,570 per year

This information is updated by IDP Connect, or in some cases the institution directly.
Please note: The fees might vary so please make sure you contact the institution for up to date information.

Students from International

The amount you'll pay if you come to study here from a country outside the EU.

The mentioned fee is for 2024/25 entry. There may be a slight increase in 2025/26 entry. Tuition fees may increase in future years for new and continuing students on courses lasting more than one year. For this course, you can pay tuition fees in instalments.

IDP Connect

Latest reviews

Latest Marketing Planning / Evaluation reviews

Marketing Planning / Evaluation
Marketing Planning / Evaluation
Design (Non-Industrial)
K
Kirana
14 Mar 24
MA Service Design
It’s...
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Uni info

University of the Arts, London
University of the Arts, London , London

University of the Arts London (UAL) is one of the world’s leading and most prestigious arts universities, maintaining an...

Student rating
( 3.9) View reviews
CUG ranking
29th
University of the Arts, London
Elephant & Castle London Southwark SE1 6SB United Kingdom
Nearest tube station: Elephant & Castle  0.1 miles away Nearest train station: Elephant & Castle  0.1 miles away
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