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MA - Master of Arts
London College of Communication
Full Time
SEP-25
15 months
Select a course option
MA - Master of Arts
London College of Communication
Full Time
SEP-25
15 months
Select a subject
Select a an exam type
We develop and apply service design to a broad range of societal and business challenges, working across disciplines, with stakeholders and experts.
Course overview
Service design is a human-centred discipline which focuses on:
designing services in the public or private sector
working in a participative, iterative and qualitative manner with all stakeholders
considering wider systems at play.
By developing and applying service design to a range of societal and business challenges, this course will enable you to work on live projects, collaborate with stakeholders, partners and experts across multiple disciplines, and use design at a strategic level.
This course is structured to guide you through the understanding and practice of service design, starting from current challenges at the local and user scale before progressing through to futures and systems levels.
What to expect
We value making and design-based methods throughout the course. From the very beginning, you’ll work collaboratively on projects using research and co-design strategies, evolving from team work in the first terms to developing more individual work towards the end.
You’ll undertake projects that tackle many of the social, corporate and environmental challenges facing the 21st century. You’ll develop the confidence to engage with stakeholders, and learn to analyse and apply the results through meaningful interventions.
You’ll end the course by completing a Major Project. Previously, these have ranged widely in terms of subject and geographical location – past examples include redesigning educational systems in India, creating games to facilitate conversations between relatives of transgender people, designing post-acceleration support programmes for technology start-ups, and designing digital services for refugee camp volunteers in Greece.
Practice and theory are embedded into everything that you’ll do: each practice-based project is underpinned by theory, and each theory-based assignment has an element of practice or research-through-design.
Your lessons will take the form of lectures, practical workshops, tutorial sessions, feedback sessions with experts, presentations and pitches, industry talks, museum visits and technical sessions.
MA Service Design is aimed at applicants from design disciplines who wish to broaden their understanding of innovation and design as a collaborative, interdisciplinary process. The course is also open to students with backgrounds in social sciences, business and innovation, and other related fields.
Applicants may have an Honours degree in a field relevant to design or may have other, equivalent qualifications. The course also welcomes students with good degrees from social science, business and other backgrounds, those who have previously worked in the industry, or those with relevant experience in non-traditional backgrounds, as well as those already within employment.
Students living in
Domestic
£13,330 per year
Students from Domestic
The mentioned fee is for 2024/25 entry. There may be a slight increase in 2025/26 entry. Tuition fees may increase in future years for new and continuing students on courses lasting more than one year. For this course, you can pay tuition fees in instalments.
£28,570 per year
Students from EU
The mentioned fee is for 2024/25 entry. There may be a slight increase in 2025/26 entry. Tuition fees may increase in future years for new and continuing students on courses lasting more than one year. For this course, you can pay tuition fees in instalments.
£28,570 per year
Students from International
The mentioned fee is for 2024/25 entry. There may be a slight increase in 2025/26 entry. Tuition fees may increase in future years for new and continuing students on courses lasting more than one year. For this course, you can pay tuition fees in instalments.
University of the Arts London (UAL) is one of the world’s leading and most prestigious arts universities, maintaining an...
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