Horticulture degrees in Southern England

I think the best part of my university experience has been the amount of opportunities I've had in terms of my learning and outside student life. My teachers have also been absolutely amazing and so helpful. I feel like we are given excellent direction on assignments and we aren't just left to do it on our own and figure it out ourselves. However, I think the university could be improved in terms of support for GIP students. As a GIP student, I feel like I do not have great access to my own attendance and on multiple occasions it has been a struggle to get authorised absences for myself. I feel like the system for reporting absences needs to be simpler and it makes me anxious knowing some of my absences are red when they shouldn't be as my medical condition has made it impossible to get into class that day. I had one meeting with a lady before I started the university where we went over things like absences and then I never heard from her again? She said she would sort out implications for me so it would be easier to get time off and not be penalised for it but I never heard from her again.