As a travel agency manager or proprietor, you’ll use your management, marketing and people skills to run a successful business that sells travel and holiday products. Read on to find out more about working in this area, see what it involves and what you might study or do to get a role.
You’ll typically begin your career as a travel agent and work for at least a couple of years to build knowledge and experience of the industry. You’ll move up to supervisor roles before entering management. Changing companies or specialising on a type of product can help you progress. You could reach branch, regional or central management after some time in the industry, choose to move into related areas like PR and marketing, or decide to set up your own business.
Independent agencies and self-employed consultants are becoming more common and are an attractive route for ambitious and experienced travel agency managers.
Progression in this industry is mainly through on-the-job experience and achievement. Travelling abroad, doing placements or exchanges within your company or doing specialist training in areas like travel insurance or online sales are good ways to grow your skills.
The Association of British Travel Agents (ABTA) and similar institutes offer various training and learning options including NVQs and SVQs, which are valuable additions to your CV at any point in your career.
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