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Working as a hotel and accommodation manager or proprietor, often called a hotel manager, your organisational and people skills will allow you to oversee the smooth working of commercial accommodation. Here you can find out more about what it’s like to work in this field and what you should study or do to get a role.
A role in hotel or accommodation management usually means you’ll be working on a range of business and planning activities that support the customer’s experience. You might be a general manager or owner of a small hotel or accommodation business, or instead manage one part of a larger hotel’s operations like marketing or guest services.
As a manager or proprietor in accommodation services, your daily responsibilities could range from greeting customers and dealing with complaints to analysing sales and planning marketing strategies. You’ll usually recruit, train and supervise staff and may deal with contractors and suppliers as well. Managing or owning accommodation is rewarding for natural hosts and organised individuals.
Your daily tasks might include:
The average salary for a hotel and accommodation manager or proprietor in the UK is £48,360.
Hotel and accommodation managers and proprietors are usually based in the accommodation they’re in charge of. International travel is rare.
While some of the role is office-based, hotel and accommodation managers and proprietors are expected to be customer facing working in the property they’re managing.
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