Sales administrator - requirements

As a sales administrator, you’ll provide help and support in the process of selling goods and services. You’ll accept and manage payments online, by email or over the phone and will offer guidance after a sale. Keep reading to learn more about what the role involves and how you can land a job.

Know what you'll need to land a job below.

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What qualifications do you need to be a sales administrator?

Not all sales administrator roles will ask that you’ve got an undergraduate degree but some will need one. Subjects to consider studying include:

Please note this is a beta version. We'll continue to improve our suggestions here so that we show you the most relevant subjects.

Do you need a postgraduate qualification to be a sales administrator?

You won’t need a postgraduate degree to get a job as a sales administrator but having one will increase your knowledge and employability.

Examples of taught master's and research degrees at postgraduate level include courses in:

  • Purchasing and supply chain management
  • Business administration
  • Economics and business administration

What skills do you need to be a sales administrator?

You’ll need to have a confident and professional phone manner and must be able to multitask as a sales administrator.

Hard skills usually include:
  • Sales
  • Invoicing
  • Digital marketing
  • Customer relationship management
Soft skills include:
  • Customer service
  • Communication
  • Microsoft Office
  • Multitasking
  • Eye for detail

Do you need work experience to be a sales administrator?

It’s not essential to have previous work experience when applying for sales administrator roles but it can really help. Any office or sales experience will look good e.g., you could look to apply to shadow a salesperson at a local company. Some uni degrees include a placement as part of the course which is a great way to gain experience.

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