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As a sales administrator, you’ll provide help and support in the process of selling goods and services. You’ll accept and manage payments online, by email or over the phone and will offer guidance after a sale. Keep reading to learn more about what the role involves and how you can land a job.
Generally, career development in sales administration depends on experience and how well you perform the role.
You may begin your career as a sales administrator to get a foot in the door and gain some valuable business experience. After a year or two, you may then be able to apply for a promotion to a more senior role, like sales admin team leader or office manager.
You may eventually look to move over to a sales role, or even use the experience you’ve gained to move into a different department altogether, such as marketing.
Most learning and professional development will be done on the job. You'll most likely learn new skills to meet the demands of increased responsibilities as you gain more experience.
Relevant courses are available from professional bodies like One Education, who give training on all aspects of sales administration.
Professional organisations you could join include the Institute of Administration Management and the Institute of Sales Management (ISM).
Use our Career Matcher to see which industries and roles align best with your interests.
