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Sales administrator

Sales administrator - overview

As a sales administrator, you’ll provide help and support in the process of selling goods and services. You’ll accept and manage payments online, by email or over the phone and will offer guidance after a sale. Keep reading to learn more about what the role involves and how you can land a job.

Learn what the role involves below.

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What does a sales administrator do?

As you might expect, sales administrator roles are found within organisations that are involved with selling products or services and therefore make sales that need to be processed and managed. You’ll be able to find work as a sales administrator in most industries and will most likely be based in an office environment or at home.

Working closely with the sales team, a sales administrator’s main responsibility is to make sure there are no issues with the sales process, usually from start to finish. This could involve helping the sales team or providing after-sales support to consumers. It’s a good job to kick-start a career in sales and will provide valuable experience and contacts.

What will your days involve?

Daily tasks will vary but could involve:

  • Carrying out general administrative tasks
  • Dealing with customer complaints and queries
  • Creating sales invoices
  • Processing online and telephone orders
  • Arranging deliveries
  • Recording sales figures
  • Providing information to customers on products and prices
  • Helping sales representatives build quotes

FAQs

How much can you earn as a sales administrator?

The average salary for a sales administrator in the UK is £22,360. Graduates start at around £21,500.

Does a sales administrator role involve travel in the UK or overseas?

Most of your work will be office-based but you may travel to meet clients within the UK. International travel is rare but this depends on the company and your role.

Can you work from home as a sales administrator?

You can work from home as a sales administrator but it depends what your company prefers.

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