Public services associate professional - overview

What does a public services associate professional do?

Public services involve a variety of industries and several different roles. For example, you could be employed in the health sector as a patient advisor or the transport industry as an information officer. You’re likely to be based in an office but you may also travel e.g., to visit sites for inspection.

Your main responsibilities will depend on the exact job you do and what industry you’re working in. However, in general, you’ll be tasked with supervising and managing various administrative duties that promote public services, as well as making sure they run as expected. It’s a role that directly affects the community, so it can be very rewarding as you’re trying to improve the lives of the public.

What will your days involve?

Daily tasks will vary but could involve:

• Writing press releases and other PR material
• Undertaking supervisory duties to help the operation of local offices of national government, like HMRC and the Benefits Agency
• Assessing individuals’ financial circumstances and giving permission for the payment of social security benefits
• Organising resources
• Carrying out administrative tasks like recruitment, training and monitoring expenditure in government departments
• Helping senior government officers with policy work

FAQs

How much can you earn as a public services associate professional?

The average salary for a public services associate professional in the UK is £35,880.

Does a public services associate professional role involve travel in the UK or overseas?

You may need to travel locally as part of your work duties, e.g., to inspect public service facilities. Overseas travel and working abroad is possible in some roles.

Can you work from home as a public services associate professional?

There may be opportunities to do some of the job from home, especially the more administrative aspects of the role.