IT operations technician - job market

As an IT operations technician, sometimes called an IT technical (or ‘tech’) support officer, you’ll use your expertise with computer systems and customer service skills to maintain the smooth running of machines and services. Here you can find out more about what a career in this field is like, how you can get your first job and what your day-to-day role might look like.

See what opportunities are out there below.

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Who are the top employers of IT operations technicians?

You’ll find employment opportunities in a wide variety of organisations that use IT systems.

Your employers could include:
  • National government departments
  • Local government authorities
  • IT maintenance firms
  • IT equipment and software suppliers
  • Digital service providers
  • Schools, colleges and universities
  • Businesses of various sizes

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