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IT engineers support people with their computer systems and equipment. They’re also known as computer or IT service engineers and repair technicians. Take a look at what the role includes and how you could get a job in the area.
As an IT engineer, you’ll know how to install and configure computer systems, diagnose and fix hardware and software faults and solve technical issues. You’ll set up equipment for users, keep track of equipment and any problems that occur and maybe even get involved with designing and implementing configuration solutions.
In this role, you’ll work directly with people, helping them with their technical problems and showing them how to use different hardware or software. You could be working in an office, providing support over the phone, visiting people’s homes or helping large businesses or institutions. Because any organisation that uses computers will need IT support, you could find opportunities in all kinds of sectors.
It can be a high-pressure job, especially if you work with organisations where the smooth running of their computer technology is crucial. Saying this, professionals are in high demand, so salaries are often good.
Daily tasks will vary but could involve:
The average salary for an IT engineer in the UK is £39,000. Graduates start at around £25,000.
As an IT engineer, you may need to travel between work locations if the organisation you work for has multiple sites. Overseas travel is rare.
It is possible to perform some elements of the job remotely.
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